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A practical guide to comparing licensed maid agencies in Singapore: licence checks, service terms, fees, replacement policies and helper profiles.
Updated 22 August 2026 · Maidagencies.sg editorial team
Choosing an agency is not only about finding an available helper. The agency will guide the placement process, explain terms and remain an important point of contact after a decision is made.
Start with licence and contact details
Confirm the agency’s MOM licence information, address and primary contact method. A clear public profile does not replace your own checks, but it makes comparison easier and gives you a useful starting point for a conversation.
Compare the service, not only the listing count
A large directory can be useful, but placement support, interview arrangements, replacement terms and clarity about fees may matter more to your household than the number of profiles shown. Ask each agency how it matches candidates to the care, language and household needs you have described.
Review relevant experience carefully
A helper profile should be discussed in context. If you need infant care, elderly support, cooking or pet care, ask the agency what prior responsibilities are relevant and what training or support is available. Avoid relying on a single short label or headline.
Use interviews to clarify expectations
An interview is the right time to discuss daily routines, rest arrangements, communication, food preferences and the boundaries of each role. The agency can advise on the process, but household expectations should be clear and respectful from the outset.
Common questions
How do I check a maid agency’s licence?
Ask for the agency’s MOM licence number and check it on the Ministry of Manpower’s Employment Agency directory. The licence number is also shown on each agency page on MaidAgencies.sg.
What fees should a maid agency explain?
A good agency gives a written breakdown of its service fee, any loan or placement fee borne by the helper, insurance, the security bond and medical costs, and explains what is refundable.
What is a replacement policy?
It sets out whether the agency will find another helper if the placement does not work out, how many replacements are included, within what period, and at what cost.
Should I use one agency or several?
You can compare several agencies. MaidAgencies.sg lets you browse helpers from many agencies at once, then contact the agency that represents the helper you prefer.